What personal data we collect and why we collect it
There is a link on this website to sign up to receive our newsletter. We hope you will have an ongoing relationship with the charity and want to understand what we are doing. The newsletter is managed via MailChimp, sent periodically (no more than 6 times per year) and will always feature a link for you to unsubscribe should you no longer want to hear from us. No data is saved on the website.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website.
Details sent via the contact us, or via the links in our website will be received as an email in the office and will be dealt with according to the nature of the query.
The charity assesses requests for help via an application form. This can be sent in via email or in the post to the office address. The information included on the form will remain confidential and only seen by relevant Trustees and the office staff. Security of information is important and we use passwords when sending around applications for consideration and redact details which aren’t relevant to the decision making process. Files are kept according to our Retention policy.
How can I manage my personal data?
You can contact us via calling the office 0204 7864994, emailing us on firstname.lastname@example.org or writing us at 64 Wimpole Street, London, W1G 8YS and ask to be informed about how we use your information; request us not to process your information; request us to amend your information; request us to withdraw or delete your information or receive a copy of the details we hold about you.
No information (queries, donations or applications) will be shared with third parties without your consent.
Changes to this policy
This policy will be reviewed regularly in accordance with good practice and the updated policy will be available on this webpage. This policy was last updated on 25 May 2018.